Shipping & returns
Clear paths, no hidden costs. Everything below applies to orders shipped within the United States.
Shipping
- Orders placed before 2 p.m. PT ship within two business days.
- Standard delivery: 3–5 business days. Express: 1–2 business days.
- Standard shipping is free on orders over $120.
- Fragile items (ceramics, glass) ship in molded pulp packaging.
Returns
- Return any unused item within 30 days of delivery.
- We provide a prepaid label for domestic returns.
- Refunds process within 5 business days of receiving the return.
- Final-sale studio pieces are marked on the product page.
Questions
Write to hello@noomstore.example with your order number. We respond within one business day.